HOW CAN WE HELP YOU?
You are in the right place for the answers to all your questions.
We are at your service with our Ankara and İstanbul branches.
Our fashion house produces personalized hijab wedding dresses , engagement dresses and henna dresses ! In addition, all our models fit your dream shape; It is produced with care, from material to sewing, in the desired colors and sizes, and in the details you desire.
Our workmanship is satisfaction guaranteed. The fabric and lace we use are first quality and are included in the price.
Watch the Design and Sewing Story of a Wedding Dress at Fatma Sevildi Haute Couture
We ship to all over Türkiye and the World
Our customers abroad who cannot come to rehearsals; If you take your measurements and send them as described in our Questions and Answers section, we will work on your wedding dresses, evening dresses and engagement dresses in the required details and send them to your address.
In order for the custom tailoring process to proceed smoothly, order your wedding dress 1.5 months in advance and your engagement and henna gowns 1 month in advance.
We can provide fast delivery for our customers coming from abroad or out of town with an appointment – if our workshop is available. To do this, be sure to call our fashion house at least 2 weeks in advance to confirm whether we are suitable or not and make an appointment!
QUESTION-ANSWER
You can find out how to order the engagement and wedding dress of your dreams, get price information and the answers to all your other questions in our Q&A section below.
Can I get information about your fashion house and Ms. Fatma?
While what you need to take care of on one of the happiest days of your life is your dress, the cost of not spending enough time or working with the right person while trying to save a few lira may be photos that you will never want to look at again for the rest of your life!
You can find detailed information about our founder and fashion designer Fatma Sevildi in the About Us section of our website.
Can I know your prices? Do you have a wedding dress for rent?
NET PRICES for custom tailoring are given face to face and can be tailored to your budget according to the fabric and lace to be selected. The fabric and lace we use are first quality. WE DO NOT charge extra for standard short veils and tartans!
Why are there no returns or exchanges for special designs?
According to Consumer Law No. 6502; Unless there is a defective product, it is not possible to return or exchange designer products that are produced specifically for you or have been made special for you by making changes or additions .
How will we make the payment? Do you accept credit cards?
We do not accept payment by credit card.
Our way of working; 30% cash on order, 30% on proof and the remaining 40% on delivery.
Do you work on models that are not designed by you?
We can work on the (anonymous) models you want by adding our comments, and we can make changes that we deem appropriate in our own models with the “Fatma Sevildi” logo.
The registered models of our fashion house are available in the Collection section of our website . If you wish, you can come by appointment and examine our new year’s special size 38 collection designs in our showroom.
Note: Our fashion house is not a store, it is a Fashion Design Office that works by appointment only!
How can I order? What are your working hours?
We work by appointment! To request an appointment or to place an order remotely, you can contact our office at +90 546 927 0621 between 09:00-18:30.
Fatma Sevildi Haute Couture provides service in Istanbul and Ankara. We do not have any branches or product sales anywhere else! You can find our address information in the Contact & E-Appointment section of our website.
How long in advance should I place my order?
When the season starts, you must order your wedding dress at least 1.5 months in advance, and your engagement and henna gowns 1 month in advance, in order for the custom tailoring process to proceed smoothly.
We can provide fast delivery for our customers coming from abroad or out of town with an appointment – if our workshop is available. To do this, be sure to call our fashion house at least 2 weeks in advance to confirm whether we are suitable or not and make an appointment!
I’m out of town, can you practice without rehearsal before I come?
If you do not have the opportunity to come to the rehearsals, if you take your measurements and send them as described in the ” How will I take my measurements? ” section, we can work remotely and ship your henna, engagement and wedding dresses to anywhere in Turkey or the world – on the dates you want.
How will I take my measurements? Body size chart
With your order; We kindly ask you to send the model code of the dress, your measurements listed below, additionally your standard body size for your daily dress, your phone number and your shipping address information in writing to our e-mail address iletisim@sevildi.com or our WhatsApp line +905469270621.
Your body measurements, which you can have a relative take with a tape measure, will be close to the sample figures we provide below. You can watch how to take your body measurements in this video https://youtu.be/tOzNr83uBcI. If you have any problems while taking your measurements, you can reach our fashion house on +90 546 927 0621 during business hours.
How can I get free style consultation?
You can get free style consultancy service from our fashion house by making an appointment whenever you want. Free style consultancy service is not provided by phone or digital media (Facebook, Instagram, WhatsApp, etc.)!
Ladies who want to be stylish;
- What are the trends in wedding dresses and evening dresses?
- Where and how should hijab-wearing women dress?
- Do you know your color?
- What kind of evening/wedding dress suits your physique?
- What should your wedding dress be like according to your wedding venue?
- Which model reflects your personality correctly?
- What accessories should be compatible with your evening dress?
- Is simplicity or extravagance for you?
- Which fabrics and laces make you look more elegant?
- What should your head and veil model be like?
We invite interested ladies to our fashion house for answers to all these questions and more.
Could you give us information about your Hijab Bridal Headdress and Make-up service?
ALL BRIDAL DRESSES AND MAKEUP IN THE PHOTO SHOTS OF OUR COLLECTIONS WERE DONE BY OUR MAKEUP ARTISTS IN OUR FASHION HOUSE!
WOULD YOU LIKE TO HAVE YOUR BRIDE’S BRIDE AND PROFESSIONAL MAKE-UP DONE BY OUR FEMALE MAKE-UP ARTISTS IN THE DECENT AND ENJOYABLE ENVIRONMENT OF OUR FASHION HOUSE?
Our fashion house also provides “Professional Hijab Bridal Headdress and Make-up” services.
BRIDE’S HEAD + PROFESSIONAL BRIDAL MAKE-UP
- Certified FEMALE make-up artists and hijab designers who are experts in their fields
- A superior make-up that is compatible with your skin, smooth and special only for you.
- Healthy make-up that is not heavy, breathable and does not run
- Professional brands we use: MAC, KRYOLAN, NARS, DIOR
Note: This service is only for our Istanbul branch. For example, all the make-up and hijab designs of our Hijab Wedding Dress and Evening Dress Collections were made by our own team.
OUR WORKING CONDITIONS
In order to benefit from our head make-up service, you must make a reservation with a 50% pre-deposit at least 15 days in advance. Changes in the reservation date must be notified at least 1 week in advance! Otherwise, no refund will be made.
RESERVATION CONTACT
We offer Bridal & Make-up services all days of the week, including Sunday! For your reservation request and all other questions, you can contact our office at +905469270621 during working hours.
You can find our address information in the Contact & Appointment section of our website .